Privacy Policy
𝐋𝐚𝐬𝐭 𝐮𝐩𝐝𝐚𝐭𝐞𝐝: March 28, 2026
1. Introduction
Bidaya ("𝐰𝐞", "𝐨𝐮𝐫", or "𝐮𝐬") respects your privacy and is committed to protecting the personal information of users who use our application.
Bidaya is a nursery management system designed to help nursery administrators, staff members, and parents manage nursery activities, children records, attendance, reports, communication, and nursery operations.
This Privacy Policy explains how we collect, use, store, and protect your information when you use the Bidaya mobile application.
By using the Bidaya application, you agree to the collection and use of information in accordance with this policy.
Bidaya is a nursery management system designed to help nursery administrators, staff members, and parents manage nursery activities, children records, attendance, reports, communication, and nursery operations.
This Privacy Policy explains how we collect, use, store, and protect your information when you use the Bidaya mobile application.
By using the Bidaya application, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Personal Information
When creating an account or using the application, we may collect the following information:
■ Name
■ Phone number
■ Date of birth
■ Gender
This information is used to create and manage user profiles within the application.
■ Name
■ Phone number
■ Date of birth
■ Gender
This information is used to create and manage user profiles within the application.
Nursery Information
Administrators may add information related to the nursery, including:
■ Nursery name
■ Nursery address
■ City
■ Country
■ Nursery phone number
■ Nursery email address
■ Nursery features and services
This information helps identify and manage different nurseries within the system.
■ Nursery name
■ Nursery address
■ City
■ Country
■ Nursery phone number
■ Nursery email address
■ Nursery features and services
This information helps identify and manage different nurseries within the system.
Child Information
Authorized nursery administrators and staff may add information about children enrolled in the nursery, including:
■ Child name
■ Nationality
■ Date of birth
■ Gender
■ Religion
■ Class assignment
■ Child profile photo
■ Child name
■ Nationality
■ Date of birth
■ Gender
■ Religion
■ Class assignment
■ Child profile photo
Parent Contact Information
■ Parent name
■ Parent phone number
■ Home phone number
■ Home address
■ Parent phone number
■ Home phone number
■ Home address
Medical Information
■ Medical notes
■ Allergy information
Children's information is entered and managed only by authorized nursery administrators or staff for nursery management purposes. Parents may view information related only to their own child through their parent account.
■ Allergy information
Children's information is entered and managed only by authorized nursery administrators or staff for nursery management purposes. Parents may view information related only to their own child through their parent account.
Staff Information
Administrators may add staff member information, including:
■ Name
■ Gender
■ Age
■ Date of birth
■ Education
■ Address
■ Phone number
■ Home phone number
■ Additional information
■ Staff joining date
■ Name
■ Gender
■ Age
■ Date of birth
■ Education
■ Address
■ Phone number
■ Home phone number
■ Additional information
■ Staff joining date
Attendance Data
The application records attendance information for children, including:
■ Present status
■ Absent status
This information helps nurseries maintain daily attendance records.
■ Present status
■ Absent status
This information helps nurseries maintain daily attendance records.
Reports and Activity Information
Nursery staff may record daily reports about children, including:
■ Food information (meal type and amount)
■ Sleep records (start time and end time)
■ Toilet records (urine or stool)
■ Location type (diaper, clothes, or toilet)
■ Activity level (low, medium, high)
■ Mood (happy, sleepy, sad)
These reports help parents stay informed about their child’s daily activities.
■ Food information (meal type and amount)
■ Sleep records (start time and end time)
■ Toilet records (urine or stool)
■ Location type (diaper, clothes, or toilet)
■ Activity level (low, medium, high)
■ Mood (happy, sleepy, sad)
These reports help parents stay informed about their child’s daily activities.
Gallery and Activity Photos
Nursery administrators and staff may upload photos related to nursery activities and events.
These photos may include children participating in nursery activities and are visible only to authorized users within the nursery system.
These photos may include children participating in nursery activities and are visible only to authorized users within the nursery system.
Events and Calendar Information
Nursery administrators may add information related to:
■ Nursery events
■ Holidays
■ Special activities
This information is displayed in the application calendar.
■ Nursery events
■ Holidays
■ Special activities
This information is displayed in the application calendar.
Financial Information
The application allows nursery administrators to record payment information related to children's nursery fees.
This may include:
■ Billing information
■ Payment records
■ Receipt amounts entered by parents
Bidaya does not process payments and does not integrate payment gateways. Financial entries are informational only.
This may include:
■ Billing information
■ Payment records
■ Receipt amounts entered by parents
Bidaya does not process payments and does not integrate payment gateways. Financial entries are informational only.
Usage and Device Information
We may automatically collect limited technical information when you use the application, including:
■ Device type and model
■ Operating system version
■ Application usage information
This information helps improve application performance and reliability.
■ Device type and model
■ Operating system version
■ Application usage information
This information helps improve application performance and reliability.
3. AI Chatbot Functionality
Bidaya includes an AI chatbot feature designed to assist users by providing information related to nursery operations within the application.
The chatbot may answer questions such as:
■ Child attendance and performance information
■ Staff working schedules
■ Upcoming nursery events
The chatbot 𝐨𝐧𝐥𝐲 𝐫𝐞𝐬𝐩𝐨𝐧𝐝𝐬 𝐮𝐬𝐢𝐧𝐠 𝐢𝐧𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧 𝐚𝐥𝐫𝐞𝐚𝐝𝐲 𝐬𝐭𝐨𝐫𝐞𝐝 𝐰𝐢𝐭𝐡𝐢𝐧 𝐭𝐡𝐞 𝐚𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐝𝐚𝐭𝐚𝐛𝐚𝐬𝐞 and does not access external sources.
The chatbot may answer questions such as:
■ Child attendance and performance information
■ Staff working schedules
■ Upcoming nursery events
The chatbot 𝐨𝐧𝐥𝐲 𝐫𝐞𝐬𝐩𝐨𝐧𝐝𝐬 𝐮𝐬𝐢𝐧𝐠 𝐢𝐧𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧 𝐚𝐥𝐫𝐞𝐚𝐝𝐲 𝐬𝐭𝐨𝐫𝐞𝐝 𝐰𝐢𝐭𝐡𝐢𝐧 𝐭𝐡𝐞 𝐚𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐝𝐚𝐭𝐚𝐛𝐚𝐬𝐞 and does not access external sources.
4. Notifications
The application uses 𝐅𝐢𝐫𝐞𝐛𝐚𝐬𝐞 𝐂𝐥𝐨𝐮𝐝 𝐌𝐞𝐬𝐬𝐚𝐠𝐢𝐧𝐠 (𝐅𝐂𝐌) to send push notifications to users.
Notifications may include:
■ Attendance updates
■ Event announcements
■ Important nursery updates
■ Communication between administrators, staff, and parents
Firebase is used solely for notification delivery.
Notifications may include:
■ Attendance updates
■ Event announcements
■ Important nursery updates
■ Communication between administrators, staff, and parents
Firebase is used solely for notification delivery.
5. Third-Party Services
Bidaya uses trusted third-party services to operate the application.
Supabase
Supabase is used as the backend database to store and manage application data securely.
Firebase
Firebase Cloud Messaging is used to deliver push notifications to users.
These services may process limited technical data necessary to provide their functionality.
These services may process limited technical data necessary to provide their functionality.
6. How We Use Your Information
We use the collected information to:
■ Create and manage user accounts
■ Manage nursery operations
■ Maintain children attendance records
■ Record daily activity reports
■ Enable communication between administrators, staff, and parents
■ Send notifications and updates
■ Manage nursery events and activities
■ Maintain financial records related to nursery fees
■ Improve application functionality and performance
■ Create and manage user accounts
■ Manage nursery operations
■ Maintain children attendance records
■ Record daily activity reports
■ Enable communication between administrators, staff, and parents
■ Send notifications and updates
■ Manage nursery events and activities
■ Maintain financial records related to nursery fees
■ Improve application functionality and performance
7. Data Access and Security
Access to information within the application is restricted based on user roles such as administrator, staff, and parent. Users can only access information relevant to their assigned role.
We implement reasonable technical and organizational security measures to protect user information from unauthorized access, loss, or misuse.
However, no method of electronic storage or transmission over the internet is completely secure.
We implement reasonable technical and organizational security measures to protect user information from unauthorized access, loss, or misuse.
However, no method of electronic storage or transmission over the internet is completely secure.
8. Data Retention
We retain personal and nursery-related information only for as long as necessary to provide nursery management services.
Nursery administrators may update or remove data when users leave the nursery or when records are no longer required.
Users may also request account modification or deletion by contacting the nursery administrator or by contacting us via email.
Nursery administrators may update or remove data when users leave the nursery or when records are no longer required.
Users may also request account modification or deletion by contacting the nursery administrator or by contacting us via email.
9. Children's Privacy
The Bidaya application is designed for nursery administrators, staff, and parents, not for direct use by children.
Children’s information may be stored in the system by authorized nursery staff for management purposes only.
Users of the application must be 18 years of age or older.
Children’s information may be stored in the system by authorized nursery staff for management purposes only.
Users of the application must be 18 years of age or older.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we do, the updated version will be posted with a revised "𝐋𝐚𝐬𝐭 𝐮𝐩𝐝𝐚𝐭𝐞𝐝" date.
Users are encouraged to review this Privacy Policy periodically.
When we do, the updated version will be posted with a revised "𝐋𝐚𝐬𝐭 𝐮𝐩𝐝𝐚𝐭𝐞𝐝" date.
Users are encouraged to review this Privacy Policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: info@bidaya.app
Email: info@bidaya.app
CONTACT DETAILS
124 West Arabella, 5th Settlement, New Cairo, Cairo.
01055661185
info@bidaya.app
